GISOL shutdown Cyrell forgood

October 26, 2007

Without warning Global Internet Solutions (GISOL) , a wannabe hosting company has shut down my website cyrell.net as of today, which I had well established since 2003, and put it in ‘redemption mode’, whatever that may be. They have not notified me of this action, and the reasoning behind it is unclear. They will not respond to emails I sent to admin@gisol.com or sales@gisol.com. They hold my domain hostage so I can’t transfer it to a real provider. In other words, it’s done and over with! After 7 years being their loyal customer, and idiot that I am, they have brought cyrell.net down to it’s knees and destroyed it. An action that was unsuccessfully executed many many times up until now…
This of course will not go unpunished and I will do everything in my power to keep people away from GISOL.com.  There are many  anti GISOL sites out there and I’m gonna add one to that! This ‘company’ cannot do these illegal actions for many years unpunished by law. Hopefully other victims will stand up and break GISOL apart and make it a step closer to a better internet.

We’re done!


GISOL (hosting company) makes me sweat!

September 14, 2007

After the major server crash and no replies from GISOL I did some research on GISOL it self. Now for me I never signed up with GISOL! I want and need everyone reading this know that, I need that for my reputation :P

I signed up with Ireg.com for a hosting package that was back in the day (year 2000) the best deal. And they were good! Ireg (I believe it standed for ‘Iregistered!’, back then a big deal to register your own domain) they delivered what they promised and never really had a big issue with them.
Then Ireg became ‘Ampira’, and Ampira even wasn’t all that bad, although they had some blackout issues now and then, but their uptime was still above 90%!

Then Ampira became GISOL.

Global Internet SOLutions was the new web hoster for my website cyrell.com (year 2001).

Then all shit started to hit the fan! Horrible customer support, poor uptime (lucky if your website was up 20 days a month, with slow server speeds), and server crash galore. Almost like if it was some kind of dude, lonely sitting in his basement with an old server that he bought from a yard sale and hooked up somehow, providing ‘customer service and hosting service’.
Of course I don’t know for sure it’s a one man  operation although I’d like to believe that, but I do know that he uses several different names in ‘live chat’ support. (the same person)
Yes! Almost like someone with multiple personality disorder, hehe :) . Sometimes I catch him saying information that only a ’senior techician’ would know and the next day he pretends to know nothing about databases or, even simple html setups.

But in the end you always try to be a good person and think; ‘the guys prolly busy’, or he must have had a bad day.

Until you type GISOL in GOOGLE

hnmmm

let’s see, first search result,.

gisol.com “Global Internet Solutions offers affordable web hosting with powerful servers. Our current SPECIAL for $7.95 offers you 100MB of space, 90 DAYS FREE,

alright,.. the main site to gisol.com, nothing weird about it, just to promote their business.

second:

GISOLSUCKS.com

They said there was a court order to take down gisolsucks.com as well as other anti-gisol websites. I called my ISP a few days ago and they said it wasn’t

gisolsucks.com?  let’s have a look! It’s about this poor guy having all sorts of issues with GISOL.. I’m starting to sweat, because my precious website is hosted with these ^$!%$#@ !

oh well, maybe it’s just an angry dude that did something stupid and never got his money back because he went over the ‘90 days money back guarantee’ line..

3rd result

Global Internet Solutions – incompetent!!! GISOL.com – awful web … – Sep 9
GISOL (Global Internet Solutions) is a terrible web host!!! GISOL DIDN’T deliver its 99.999% uptime guarantee; The servers were always down.

holy crap! the first couple results were not all that positive about this webhost…

how about the next:

Ahh,.. a hosting review site:

OMG,.. all lawsuits against GISOL

“This company needs legal action taken against it. If you have had bad dealings with GISOL please report it to the LA better Business Bereau, the LA District Attorney’s office, the FBI’s IC3 internet crimes unit and whomever else will take a complaint against these thieves.
This company thrives on unethical and fraudulent actions. They charge your card with out warning, bait and switch plans. Hijack domain names and avoid all calls like the plaque.
I have had two accounts suspended without warning for so called AUP violations. Hosting multiple apparently are a no-no even though the plans i have state unlimited domains.” 

and mind you there are about 50(!!!) negative reviews!! (sweating more!)

nervously I click the back button on my Firefox tool bar,.. back to the search results: because maybe, just maybe some has something positive to say about my hosting company that’ll make me feel good, and I can finally get a good night’s sleep.

“Beware of GISOL (Global Internet Solutions)

I can’t believe the things these crooks are doing to their customers. Read the story, but more importantly, read the comments, and see how many people they’ve swindled. They should not be in business. Please spread the word about them. It’s just not right.”

by raoulpop

by now I realized that my website is doomed! The first couple of search results are so incredibly awful that I can’t believe my eyes!

I’m not making this up,.. search GISOL in GOOGLE and see the results for yourself, if that many people, including myself have that much trouble with a hosting company how the hell can they still be in business??! In my opinio, GISOL is a scam, and I can get out of it because they hold my domain cyrell.net hostage. Hopefully they will do better in the future, but for about 4 years now they have made my hosting hellish with them.

People need to be aware of this! If you want to create a domain and hosting, please do yourself a favor and save yourself alot of trouble by signing up with…. I don’t care, Yahoo or 1&1, or even GoDaddy whatever the case is never, ever, ever sign up with Global Internet Solutions (GISOL),……

unless you want to talk to Neo (the technical support guy that always refers your to his ’senior technicians’)

then it might be a good idea,. but he is not very friendly past 11am PST.


Cyrell/GISOL issue has been resolved although leaves a bad taste..

September 12, 2007

What a week it has been. After a huge struggle with my hosting company we are finally back online (not wordpress, my main hosting website). The good news out of all of this is that I upgraded my main website to the latest version of that particular OS, and that went flawless. The bad news is that a very important module is not functioning properly. Hopefully it will get resolved soon. But for right now, the way I see it everything is back to normal. And that means back to blogging again! Posting about things that I find interesting, etc. I missed that!
I’ve been around for sometime on the internet and particularly  blogging and creating content. In fact I even tried to establish the biggest websites on the internet (a Yahoo like interface with more interactivity) which of course failed miserably because I don’t have the knowledge or cash to setup something like that, but hey the thought was there and I must say from so far what I’ve seen this place (WordPress) has amazed me, it’s community is awesome, very responsive and versatile, not afraid to speak their minds and it’s moderators are carrying the same ideal as me, and that’s one of the reasons why I got myself here!

I look forward to write to my readers!


Cyrell VS GISOL, day 4

September 12, 2007

This turns out to be a daily blog about the battle between me and my ‘hosting company’. When things get resolved I hope to get back to normal and post what I actually wanna post. Until then I need to keep my readers informed on what’s going on behind the scenes.

Another day! Ahh, I don’t even check my website anymore since it’s always down and save myself some time by logging in directly to chat support, a ’secret link’ (because they took off the  live chat support link from their side bar) I still have on my Firefox top bar from last time I had an issue with them that lasted a month (in May).

Here goes:

info: Welcome to Technical Support. A  representative will be with you shortly.  You are number 1 in the queue. Your wait time will be approximately 0 minute(s) and 23 seconds. Thank you for waiting.
info: You are now chatting with ‘Sonny’
Sonny: Hello and welcome to GISOL Live Chat Support.
John: hi sonny
John: my website has been down now for 4 days, I was wondering is there was any progress
Sonny: Please allow a couple of minutes to check this.
John: sure, thank you
Sonny: Are you using phpbb2 script?
John: i don’t know, i just noticed my site’s down
Sonny: Ok.
John: ever since your update it hasn’t ben working anymore
John: I guess I do because it says ” fisubsilver shadow phpbb2 style by Daz ” at the bottom by the credits
info: There may be a problem communicating with Sonny. Please wait while your chat is transferred to another operator.
info: You are now chatting with ‘Sonny’
Sonny: Sorry for the disconnection
John: no problem
Sonny: Let me check this.
John: great, i appreciate it
Sonny: Thank you for you patience.
John: sure
Sonny: This issue would require senior tech. to look into.
John: dude, I thought they were already working on it
Sonny: As ticket is already been created. they will reply to it.
John: everytime you give me the exact same answer
Sonny: I checked it. But I don’t have proper tools for this issue.
John: ‘your senior techs’ that’s all you always say
John: ok.. I’ll give you 3 hours to resolve this otherwise i need to cancel my account
John: i hate to do this but I have to
John: i need a website and a reliable hosting company
Sonny: We sincerely regret the inconvenience caused.
Sonny: You will get a reply very soon.
John: i don’t think you are that sincere since you don’t do anything abou it, I’m chatting with you every day man
John: and every day you say that you’ll reply very soon and 4 days later still not even a trouble ticket was created
John: this is from 2 days ago: “John: www.cyrell.net is down still (sql) but www.cyrell.net/News.html is working and that?s sql based too Sonny: As I have checked you have already created ticket for this. Sonny: Our senior tech. are working on this. Sonny: They will reply you very soon.”
John: you tell people always the same story… omg
John: my website is down.. and you are you ‘hosting’ company right? WHY is my website down?
Sonny: Please be patience, I have passed your issue to higher level right away.
Sonny: Your website will be pulled up very soon.
John: ok thank you
John: that would be great

I’ll talk to him tomorrow again.


GISOL battle continues…

September 11, 2007

I was going to write and concentrate on fun posts about video games and interesting topics but with my main site still down I have to battle it out in chat rooms, be frustrated and a lot more because once again they are trying to take Cyrell off the web! Their attempts are good, but not good enough, and I’ve had it with these guys.. an update with comments:

Welcome to Technical Support. A  representative will be with you shortly.  You are number 2 in the queue. Your wait time will be approximately 10 minute(s) and 48 seconds. Thank you for waiting.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with ‘Sonny’
Sonny: Hello and welcome to GISOL Live Chat Support.
John: hi there again
Sonny: Please elaborate a bit more on your issue.
John: something weird happened.. all the pages of my website are fully functional except the index (home page)
Sonny: Please allow a couple of minutes to check this.
John: any idea why this is?
John: ok
John: www.cyrell.net is down still (sql) but www.cyrell.net/News.html is working and that’s sql based too
Sonny: As I have checked you have already created ticket for this.
Sonny: Our senior tech. are working on this.
Sonny: They will reply you very soon.
John: is it because of the update?
Sonny: Please be patience.
John: ok, thank you
Sonny: May be, I can’t tell tell you the exact problem right now.
Sonny: Is there anything else I can assist you with?
John: no, just make it work :)
John: have a good day

First of all I have to wait more then 20 minutes because I’m 2nd in line, but oh well, let’s see what this idiot has to say now. As always he brings out his ’senior tech’ that is always working on the issue and that he created a ‘trouble ticket’ for me. Well I looked and as expected, there is no ticket.
Please be patience? I think he means  patient, but hey how patient do you need to be if your loyal readers and posters can’t find your site anymore?  I just want a website really, just a simple website where I post news and people can leave comments. That’s all. I’m not asking for a e-commerce website, a complex ASP server transfer so I can ditch Linux coding and sell airline tickets on a new system via cell technology including graphical user interface indexing…

I just want a simple website..

more to follow, meanwhile visit http://www.cyrell.net/News.html  for a back door to cyrell.net…